What we collect. The information you provide in the form (name, email, phone, country, your message and any media you upload).
Why we collect it. So Keith and his authorized manager(s) can read your message and respond personally. We don't share, sell, or use it for marketing.
Confidentiality. All submitted documents, messages, and uploaded files are treated as confidential and are only accessible to Keith Urban and his authorized manager(s). No information will be shared with third parties unless required by law.
How it's protected. Phone numbers are encrypted at rest. Uploaded media lives in a private storage bucket protected by role-based access control — only accounts with the admin or manager role can view or download uploaded documents. No other staff or third party can access them.
Retention. Messages are kept for as long as needed for correspondence. You may request deletion at any time by replying to any message you receive from us.
Your rights. You can request a copy of your data or its deletion. Contact: innercirclekeith@gmail.com.